Facebook Ads - Incomplete query results when splitting by Campaign
Investigating - We are aware of an issue with the Facebook Ads connector causing some campaigns to not be returned when querying campaign level data. We are actively working with our partners at Meta to resolve the issue as soon as possible.

In some cases, enabling the setting ‘Include Deleted Ads’ has shown to be effective at returning the missing records.
Apr 18, 2025 - 19:11 EEST
Supermetrics Operational
Supermetrics Status ? Operational
Supermetrics Hub Operational
Supermetrics Website Operational
Data destinations Operational
Supermetrics for Looker Studio Operational
Supermetrics for Google Sheets Operational
Supermetrics for Excel Operational
Supermetrics API Operational
Supermetrics for BigQuery (marketplace) Operational
Supermetrics for Snowflake Operational
Supermetrics for Azure Synapse Operational
Supermetrics for Azure Storage Operational
Supermetrics for Amazon Redshift Operational
Supermetrics for Amazon S3 Operational
Supermetrics for Google Cloud Storage Operational
Supermetrics Uploader Operational
Supermetrics for BigQuery (Hub) Operational
Data sources Degraded Performance
Adform Operational
Adjust Operational
Adobe Analytics Operational
AdRoll Operational
Adtraction Operational
Affluent Operational
Ahrefs Operational
Apple Public Data Operational
Apple Search Ads Operational
Awin Operational
Bambuser Operational
Bing Webmaster Tools Operational
Campaign Monitor Operational
CallRail Operational
Capterra PPC Operational
Capterra Reviews Operational
Clockify Operational
Criteo Operational
Custom Data Import Operational
Facebook Ads Degraded Performance
Facebook Insights Operational
Facebook Political Ads Operational
Facebook Public Data Operational
G2 Reviews Operational
Glassdoor Reviews Operational
Google Ad Manager Operational
Google AdSense Operational
Google Ads Operational
Google Analytics 4 Operational
Google Analytics Operational
Google BigQuery Operational
Google Campaign Manager 360 Operational
Google Display & Video 360 Operational
Google My Business Operational
Google Play Reviews Operational
Google Search Ads 360 Operational
Google Search Console Operational
Google Trends Operational
Harvest Operational
HubSpot Operational
Indeed Reviews Operational
Instagram Insights Operational
Instagram Public Data 2 Operational
Klaviyo Operational
LinkedIn Ads Operational
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Microsoft Advertising Operational
Moz Operational
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Optimizely Operational
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Partnerize Operational
Piano Analytics (AT Internet) Operational
Pinterest Ads Operational
Pinterest Organic Operational
Pinterest Public Data Operational
Piwik PRO Operational
Quantcast Operational
Quora Ads Operational
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Reddit Ads Operational
Searchmetrics Operational
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Smarp Operational
Snapchat Marketing Operational
Snowflake Operational
Spotify Ads Operational
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Tumblr Public Data Operational
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Twitter Organic Operational
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VKontakte Public Data Operational
Yahoo DSP Operational
Yahoo Native Ads Operational
Yandex Direct Operational
Yandex Metrica Operational
Yelp Reviews Operational
Yext Operational
YouTube Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 21, 2025

No incidents reported today.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

Unresolved incident: Facebook Ads - Incomplete query results when splitting by Campaign.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Service Disruption: Facebook Ads Data, April 10th, 2025
Resolved - Meta has resolved the issue on their end.

For Google Sheets, Looker Studio, and Excel, please refresh your impacted queries or dashboards. For Data Warehouse products, we recommend executing a backfill for the affected runs.

We appreciate your patience and understanding!
Apr 11, 10:41 EEST
Monitoring - We’ve deployed a fix to help mitigate the issue and are seeing an improvement.

We will continue to monitor the situation while we wait for confirmation from Meta that this issue is resolved.

We’ll provide an additional update in the next 24 hours.
Apr 10, 20:01 EEST
Investigating - We're currently experiencing issues that have impacted our Facebook Ads connector where
some users may receive one of the following permissions errors:
(#10) Application does not have permission for this action
(#200) Ad account owner has NOT grant ads_management or ads_read permission
User may not have permissions to access account

We have reported the issue to Meta for a resolution and our teams are urgently working to find a workaround and return our service to normal.

We’ll provide an additional update in the next 24 hours.
Apr 10, 17:48 EEST
Apr 10, 2025
Apr 9, 2025

No incidents reported.

Apr 8, 2025

No incidents reported.

Apr 7, 2025

No incidents reported.

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