Apple has fully resolved the issue impacting the Apple Search Ads connector. Users should now be able to authenticate the data source successfully. If you encounter any failed queries or transfers, please refresh the failed queries or create backfills for the failed transfers.
We appreciate your patience and understanding.
Posted Nov 21, 2024 - 14:24 EET
Monitoring
The performance of the Apple Search Ads connector has stabilized, and users should now be able to authenticate the data source successfully. If you encounter any failed queries or transfers, please refresh the failed queries or create backfills for the failed transfers.
We are actively monitoring the situation and will provide another update within the next 6 hours. Thank you for your patience and understanding.
If you have any further questions, feel free to contact Supermetrics support.
Posted Nov 21, 2024 - 13:21 EET
Investigating
We are currently experiencing an issue with the Apple Search Ads connector that may result in authentication problems and failed queries or transfers. Our team is actively working with Apple to investigate and resolve the issue to restore normal service as soon as possible.
We will share another update within the next 6 hours. Thank you for your patience and understanding.
If you have any further questions, please don’t hesitate to reach out to Supermetrics support.
Posted Nov 21, 2024 - 12:31 EET
This incident affected: Data sources (Apple Search Ads).