This issue has been isolated to the Criteo API and can be seen on the Criteo status page here - https://status.criteo.com/
Criteo has released a fix for this issue, and we are seeing systems return to normal operation. We will continue to monitor the platform closely to ensure that there are no further issues.
Posted Sep 11, 2023 - 19:58 EEST
Investigating
We're currently experiencing an issue impacting our Criteo connector. As a result, some customers may be encountering the following error messages: Internal server timeout or Internal server error.
Our team is urgently investigating this issue, and we'll provide an update within the next 18 hours. Thank you for your patience and understanding.